Contact

Talk to a person.

Three addresses, each read by someone who can act on it.

Support

[email protected]

Account, billing and product questions.

Research and collaboration

[email protected]

Species adapters, datasets, field partnerships and access for academic groups.

Security disclosure

[email protected]

Report a vulnerability. We will acknowledge within two working days and will not pursue researchers acting in good faith.

Animal emergencies

We cannot help. Contact a veterinarian, a licensed wildlife responder or your local emergency animal service. Do not wait for an analysis.